FAQ

It is important for Coubonga and Coubonga's partners that our users are are vetted to ensure a good user experience for all. Phone numbers are verified in order to prevent, for example, a bot attack that could compromise the user experience.

Certain phones may have problems where no notification of the confirmation message is sent to the phone. The confirmation message will always be sent to the phone number you entered during registration. If you do not receive an SMS notification of a confirmation message, we recommend that you manually search for the message in your phone's SMS application. The sending address of the confirmation message is AUTHMSG.

Coubonga partners with all kinds of businesses, from bowling alleys to online shops.

You can use your coupons for services or products offered by our partners. Online shop coupons work with the code on the coupon, while a brick-and-mortar coupon can be used directly at the cashier.

We don't want to congest your wallet or encourage hoarding. Coupons will only remain in your app wallet for a pre-defined period of time. You can find the expiration date of your coupons right on the coupon.

Golden coupons are rarer and more valuable than ordinary coupons. In some rare cases, it is possible that, for example, two users come across a coupon at the same time. In this case, the first user to swipe the golden coupon in their wallet will receive it.

1. Open Settings

2. Select Apps: Scroll down and tap Apps .

3. Select the app you want to reset: Browse the list or use the search to find Coubonga

4. Tap Storage or Storage & cache

5. First tap Clear cache: this will clear temporary files.

6. Then tap Clear data / Clear storage: this will reset the app: all settings, login information and downloaded content will be deleted. The application will return to its original installation state.